shipping policy
company located
I’m located in Winter Garden, FL, and ship from Orlando.
shipping costs
standard delivery may vary according to the weight of the order: from $5.14 to $9.14 or FREE on orders over $55. payment for shipping will be collected with the purchase.
shipping times
once your order is placed, you’ll receive an email confirming I’ve received it. I can expect delivery of your order 3-5 business days after your order is placed. I’m working hard to get your order to you as quickly as possible and I appreciate your patience! I pack and ship my orders within 2 business days, however, delays can occur.
priority shipping can take 1-2 business days to be delivered.
Please note that we cannot guarantee ship time to Hawaii, Alaska or to APO, DPO, and FPO addresses located outside of the United States.
parcels damaged in transit
if you come across a parcel that has been damaged during transit, please contact my customer service for further instructions
process for parcels lost in-transit
once the courier has carried out an investigation and confirmed that the parcel has been lost, I will proceed with either a refund or a replacement as soon as possible.
international shipping?
I currently only ship to the United States.If you live in any other countries please visit my other websites for those countries and I’ll be happy to deliver your beauty bars to you. Some countries I’m present in besides the U.S are Brazil, Germany and the UK. Feel free to click on the flag at the upper right corner and navigate to the other countries' websites.
returns
yes, I accept returns! check my policy here
contact us
if you wish to talk to me, please contact via email: hello@barsoverbottles.com